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Terms and Conditions

You can buy directly from us under the following terms and conditions:

Pricing

All prices displayed are exclusive of delivery charges.

We will do our utmost to keep the prices listed as stable as possible, but as the goods are imported, they are subject to market, currency, duty and fuel price fluctuation and are therefore subject to change.

Goods remain the property of Terra Rossa until paid for in full.

Security

We will not pass on your details to any third party organisations. Your details will be retained purely for internal processing.

Our online ordering system uses a secure encrypted server provided by PayPoint.net.

Delivery

There is no minimum order and orders above £50 have free carriage (valid for UK mainland addresses only).

Delivery prices are based on weight.

The delivery prices are for UK mainland and the Isle of Wight. For any other location please contact us on 020 8661 9695.

Subject to stock availability, orders received before midday will be delivered within 48 hours (excluding weekends and bank holidays) or within 24 hours if you choose next day delivery.

We despatch the goods by courier and cannot be held responsible for late delivery.

Returns

Goods are non-returnable. Claims must be made within 24 hours of delivery of damaged goods. Credit will only be given for damaged goods that are returned to us and any goods returned that are opened will be charged for.


Fair Wage Product
The Guild of Fine Food Retailers
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Online payments & payment gateway - Pay360

To enhance your navigation on the our website we use cookies. To learn more about how we use them please read our privacy policy. Please indicate your preference below.

I don't mind cookies being used    I don't want any cookies stored on my computer